The AI-assisted inbox for local business
Pastel’s AI saves you 10 hours a week by drafting all your responses to customers. Our inbox unites customer emails, texts, and calls in one place so you can respond 2x faster and make an extra $1000 a week.
Trusted by top SMBs and startups
Key Features
Let your AI draft your responses
We train an AI on your business voice and policies to draft all your messages. Save 10 hours a week.
Phone and email in one place
Answer customer emails, texts, and calls in one place. Respond to customers faster to make an extra $1000 a week.
Collaborate with teammates
Work with teammates in a shared inbox where you can assign and claim messages. Stop stepping on each other's toes.
Enable customers to text you
74% of customers prefer to text. We unlock texting for you, even with existing landlines or phone systems.
Know when you're talking to a VIP
Connect your customer data so you know when you're talking to a long-time supporter. Premium feature.
Auto-text missed calls
Missed a call? Follow up within seconds to build trust and capture that customer while they're engaged.
Our Story
While running a local bakery and a local delivery service, Amanda, Ted, and Anh spent hours a day on customer support. They were constantly interrupted by customer calls, texts, emails, and DMs – but they knew it was important to provide great service. They built Pastel because it's the tool they wished they had. Running a local business can be exhausting and overwhelming. Pastel's goal is to give business owners more time to focus on what they love.
Our Plans
Free
- ✅ Gmail integration
- ✅ AI trained on your business
- ✅ Mobile app for iOS✅ 1 shareable account✅ 3 email drafts per day with AI
Starter
- ✅ Gmail integration
- ✅ AI trained on your business
- ✅ Mobile app for iOS✅ 1 shareable account🔥 Unlimited email drafts with AI
Growth
- ✅ Gmail integration
- ✅ AI trained on your business
- ✅ Mobile app for iOS🔥 Unlimited accounts for teammates🔥 Unlimited email + sms drafts with AI🔥 Texting-enabled business phone number🔥 Automatically text back missed calls🔥 Voicemail transcriptions🔥 Auto-forward calls to a landline
Have a multi-location business? Let's chat!